Terms of Service

Effective Date: 1/31/2025

1. Introduction

Welcome to Supreme Health Food Center ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

2. Use of Our Services

By using our services, you agree to:

Provide accurate and up-to-date information.
Use our services only for lawful purposes.
Not engage in fraudulent, abusive, or harmful activities on our platform.

We reserve the right to terminate or suspend access to our services if these Terms are violated.

3. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive SMS messages from us regarding our products, services, and other relevant information.

Opting Out

You may opt out of receiving SMS messages at any time by replying "STOP" to a message sent to you. After you send "STOP," we will send a confirmation SMS to acknowledge that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from us.

However, we may still send service-related messages necessary for:

Account administration
Order confirmations and updates
Responding to service requests

If you wish to resume SMS communications, you can rejoin at any time by signing up again or sending "START" to receive messages from us.

4. Assistance and Support

If you experience any issues with our messaging program, you can:

Reply with the keyword "HELP" for more assistance.
Contact us directly at myorder@supremehealth.com or call (845) 426-6004.

5. Carriers and Messaging

We strive to ensure timely delivery of SMS messages, but we cannot guarantee that all messages will be received on time due to factors outside our control.

Carriers are not liable for delayed or undelivered messages.
Standard message and data rates may apply for any SMS messages sent or received.
If you have concerns about text or data charges, please contact your wireless provider.

6. Privacy and Confidentiality

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

7. Payments and Refunds

All payments for purchases made through our website or store are final unless otherwise stated.
We reserve the right to refuse or cancel any order due to fraud concerns or pricing errors.
If you experience issues with an order, please contact our customer support team.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned by Supreme Health Food Center and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or modify any content without our prior written permission.

9. Limitation of Liability

We make reasonable efforts to provide accurate and reliable information and services. However, we do not guarantee that our services will be uninterrupted, error-free, or meet your expectations.

To the fullest extent permitted by law, Supreme Health Food Center shall not be liable for:

Any indirect, incidental, or consequential damages arising from your use of our services.
Any errors, inaccuracies, or delays in product information or delivery.

10. Changes to These Terms

We reserve the right to update these Terms at any time. If significant changes are made, we will notify you via our website or other communication channels. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Supreme Health Food Center

Address: 27 Orchard St #213, Monsey, NY

Email: myorder@supremehealth.com

Phone: (845) 426-6004

By using our services, you acknowledge that you have read, understood, and agreed to these Terms.